Last Updated: DD Month YYYY

TraveliaSolution (“TraveliaSolution,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how TraveliaSolution collects, uses, stores and protects personal information when you visit or use traveliasolution.com, interact with our content, submit information through our forms, use our travel tools, or otherwise communicate with us. TraveliaSolution is an independent travel and experience platform based in Italy, sharing real travel experiences, original stories, visual content and practical travel tools.

This Privacy Policy is intended to provide information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Italian data protection legislation.

1. Who We Are

Data Controller

TraveliaSolution

Owner/Controller: Full Legal Name

Email: Privacy/Contact Email

Website: https://traveliasolution.com

If a Data Protection Officer (DPO) is legally appointed:

DPO: Name / Contact Details

For privacy-related questions or requests, you can contact us using the details above.

2. What Personal Data We May Collect

Depending on how you use TraveliaSolution, we may process different types of information. Information You Provide Directly

You may provide personal information when you:

contact us;

submit a travel experience;

upload photographs or videos;

use a form on the website;

request information or support;

interact with certain travel tools;

voluntarily provide links to your website or social media profiles.

This may include:

name;

email address;

location or country information;

information contained in your message;

travel experience details;

photographs and videos;

website or social media links;

any other information you voluntarily provide.

Please avoid submitting sensitive personal information unless it is specifically requested and necessary for the relevant service.

3. Information Collected Automatically

When you visit TraveliaSolution, certain technical information may be collected automatically by our website, hosting provider, security systems, analytics services or other technical providers.

Depending on the services actually enabled on the website, this may include:

IP address;

browser type and version;

device type;

operating system;

approximate geographic information;

pages visited;

referring pages;

date and time of access;

website interactions;

technical information required to maintain website security and functionality.

We use this information primarily to operate, secure, maintain and improve TraveliaSolution.

The exact information collected depends on the technical services and tracking technologies active on the website.

4. How We Use Personal Data

We may process personal data for the following purposes:

Website Operation

To:

provide and maintain TraveliaSolution;

display website content;

provide requested functionality;

maintain website security;

prevent abuse, spam and unauthorized activity;

troubleshoot technical problems.

Communication

If you contact us, we may use your information to:

respond to your message;

answer questions;

provide requested assistance;

maintain records of relevant communications.

Travel Experience Submissions

If you use Share Your Experience, we may process the information you provide to:

review your submission;

communicate with you about your submission;

assess whether the experience is suitable for publication;

edit or format the submission where appropriate;

publish an accepted experience and associated media;

credit you where applicable.

Submitting an experience does not guarantee publication.

Travel Tools

Some TraveliaSolution tools may require information such as:

destination;

travel dates;

number of travellers;

budget;

preferences;

trip requirements;

other information necessary to generate a requested result.

This information may be processed to provide the requested calculation, recommendation, itinerary or other tool output. Where an AI-powered tool uses an external AI or technology provider, the relevant information may be processed by that provider as necessary to provide the service. The specific provider and processing arrangement should be identified in this Privacy Policy or the relevant tool’s notice where applicable.

Website Improvement

We may use technical and analytics information to understand how visitors use TraveliaSolution and to improve:

website performance;

usability;

content;

navigation;

travel tools;

security;

overall user experience.

Analytics or other non-essential tracking technologies will be used in accordance with applicable consent requirements.

5. Legal Bases for Processing

Depending on the circumstances, we may process personal data under one or more of the following legal bases provided by applicable data protection law:

Consent

Where you have given consent for a specific processing activity, we process your information on the basis of that consent.

For example, certain non-essential cookies or tracking technologies may require your consent.

Performance of a Contract or Requested Service

Where processing is necessary to provide a service or functionality you have requested.

Legal Obligation

Where processing is necessary for us to comply with a legal or regulatory obligation.

Legitimate Interests

Where processing is necessary for our legitimate interests, provided that those interests are not overridden by your rights and freedoms.

Examples may include:

maintaining website security;

preventing abuse or fraud;

responding to communications;

improving website functionality;

maintaining appropriate business records.

Where legitimate interests are used as the legal basis, we consider the impact on individuals and apply appropriate safeguards.

6. TraveliaSolution Travel Tools and AI

TraveliaSolution may provide practical or AI-powered travel tools. Depending on the tool, information entered by a visitor may be processed to generate:

itineraries;

travel planning suggestions;

estimated trip costs;

packing recommendations;

travel information;

travel-related recommendations;

other requested results.

Important

TraveliaSolution’s tools are designed to provide general travel assistance and information. AI-generated or automatically generated results may contain errors, omissions or outdated information.

Travel information such as:

visa and entry requirements;

prices;

opening hours;

transport schedules;

availability;

travel restrictions;

local regulations;

can change.

Users should verify important information with the relevant official or authoritative source before making travel, financial or other important decisions.

Where an external AI provider is used, the developer should identify the provider, the information shared with it, applicable data-processing arrangements and relevant international transfer safeguards before this section is finalized.

7. Share Your Experience

TraveliaSolution allows travellers to voluntarily submit their own experiences.

If you submit an experience, you may provide:

your name;

email address;

experience title;

location;

country;

story;

photographs;

videos;

social media or website links;

additional information.

We use this information to review and potentially publish your submission. You should only submit photographs, videos and other material that you have the right to share.

Please do not submit sensitive personal information about yourself or other individuals unless there is a clear and lawful reason to do so.

Publication

If your submission is accepted, TraveliaSolution may publish selected information and media on:

the TraveliaSolution website;

TraveliaSolution social media channels;

other TraveliaSolution-owned digital channels where appropriate.

We may edit, shorten, format or correct submissions for clarity, presentation and consistency while seeking to preserve the meaning of the original experience. Submission does not guarantee publication.

Further details are provided in the Share Your Experience submission process and applicable content guidelines.

8. Photos, Videos and Information About Other People

If you submit photographs, videos or other content containing identifiable individuals, you are responsible for ensuring that you have the necessary rights or permissions to submit that material for the intended purpose.

Do not upload private, confidential or sensitive information about another person without an appropriate legal basis or permission. TraveliaSolution may decline or remove content where there are concerns about privacy, rights, legality, safety or suitability.

9. Cookies and Similar Technologies

TraveliaSolution may use cookies and similar technologies.

Cookies may be used for purposes such as:

essential website functionality;

security;

remembering preferences;

analytics;

measuring website performance;

embedded content;

advertising or affiliate functionality;

other features provided by third parties.

The actual cookies and tracking technologies used by TraveliaSolution may change as the website develops.

Essential Cookies

Certain cookies may be necessary for the website to function properly or securely.

Analytics Cookies

Where analytics technologies are used, they may help us understand website usage and improve the website. The legal requirements for analytics technologies depend on how they are configured and used. Advertising, Profiling and Other Non-Essential Tracking

Where applicable, non-essential tracking technologies that require consent will only be activated in accordance with applicable requirements.

Users should be provided with appropriate choices through the website’s cookie-management mechanism. For more information, see our:

Cookie Policy

The Italian Data Protection Authority (Garante Privacy) distinguishes technical cookies from profiling and other tracking technologies and provides specific guidance concerning information and consent requirements.

10. Third-Party Services

TraveliaSolution may use third-party providers to operate certain website functions. Depending on the services actually used, these may include providers for:

website hosting;

website security;

analytics;

forms;

email communication;

AI services;

maps;

video hosting;

social media embeds;

payment or other services, if introduced in the future;

affiliate platforms.

These providers may process personal data on our behalf or independently, depending on their role.

Where required, appropriate contractual and legal safeguards will be used. Third-party services may have their own privacy policies and terms. Where third-party content or services are embedded into TraveliaSolution, those providers may process information according to their own policies and technical configurations.

The final version of this section should be updated whenever a new third-party service that processes personal data is added to the website.

11. Affiliate Links and Third-Party Websites

TraveliaSolution may contain links to third-party websites, including travel services, products, booking platforms or other external resources.

Some links may be affiliate links.

If you click an affiliate link, the relevant third party or affiliate network may process information about the interaction in accordance with its own privacy and cookie policies.

TraveliaSolution does not control the privacy practices of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

For information about affiliate relationships, please see our:

Affiliate Disclosure

12. Social Media and Embedded Content

TraveliaSolution may provide links to or embed content from platforms such as YouTube, Instagram, TikTok or other social networks. Simply linking to an external website does not necessarily mean that TraveliaSolution receives personal information from that website.

However, embedded content or third-party social media features may allow the relevant provider to process information about your visit, depending on how the feature is implemented. Where applicable, third-party content may be controlled through our cookie or consent-management system.

13. How Long We Keep Personal Data

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by law.

Retention periods may depend on:

the type of information;

the purpose for processing;

legal obligations;

legitimate business requirements;

whether the information is needed to resolve a dispute;

whether the information is required for security or fraud prevention.

For example, communications may be retained for as long as reasonably necessary to respond to the request and maintain appropriate records.

Information relating to published travel experiences may remain published for as long as TraveliaSolution considers the content relevant, unless there is a valid reason for removal or another legal requirement applies. Technical and security logs may be retained according to the policies and requirements of our hosting and security providers.

14. Data Sharing and Recipients

We do not sell personal data as a general business practice. Personal data may be accessible to or shared with appropriate categories of recipients where necessary, including:

hosting providers;

website and technical service providers;

security providers;

analytics providers;

AI or technology providers;

email or communication providers;

form providers;

professional advisers;

legal or regulatory authorities where required;

other service providers necessary to operate TraveliaSolution.

Where a provider processes personal data on our behalf, we will seek to use appropriate contractual and organizational safeguards as required by applicable law.

15. International Data Transfers

Some third-party service providers may process personal data outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we will use the appropriate legal mechanism required by applicable data protection law, where applicable.

Depending on the circumstances, this may include:

an adequacy decision;

Standard Contractual Clauses;

other legally recognized safeguards;

another lawful transfer mechanism.

The specific providers and transfer mechanisms should be identified in the final policy based on the services actually used by TraveliaSolution.

16. Your Privacy Rights

Subject to applicable law, you may have the right to:

request access to your personal data;

request correction of inaccurate or incomplete information;

request deletion of personal data;

request restriction of processing;

object to certain processing;

request data portability where applicable;

withdraw consent where processing is based on consent;

object to certain direct marketing activities;

lodge a complaint with a competent data protection authority.

These rights are subject to applicable legal conditions and exceptions. For more information about these rights, see Articles 15 to 22 of the GDPR.

17. How to Exercise Your Rights

To exercise your rights or ask a privacy-related question, contact:

Email: Privacy Email

Please provide enough information for us to understand your request and verify your identity where reasonably necessary. We will handle your request within the time required by applicable law.

18. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection supervisory authority.

For users in Italy, the relevant authority is the:

Garante per la protezione dei dati personali

Official website: garanteprivacy.it

You may also have the right to contact another competent supervisory authority within the European Union, depending on your circumstances.

19. Data Security

We take reasonable technical and organizational measures designed to protect personal data against:

unauthorized access;

accidental loss;

destruction;

alteration;

disclosure;

other unlawful or unauthorized processing.

However, no website, server or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.

20. Children’s Privacy

TraveliaSolution is not intentionally designed to collect personal information from children. If you are under the applicable age of consent in your jurisdiction, please use the website only with the involvement or permission of a parent or legal guardian where required.

If we become aware that personal data has been collected from a child in circumstances where this was not permitted, we will take appropriate steps as required by applicable law.

21. External Links

TraveliaSolution contains links to external websites. These websites are not controlled by TraveliaSolution. We are not responsible for the privacy practices, security or content of external websites.

We encourage users to review the privacy policies of external websites before providing personal information.

22. Changes to This Privacy Policy

TraveliaSolution may update this Privacy Policy when:

the website changes;

new services or tools are introduced;

third-party providers change;

privacy or cookie practices change;

applicable laws or regulatory requirements change.

When appropriate, we will update the Last Updated date at the top of this page. Users should periodically review this page for the latest information.

23. Contact Us

If you have questions about this Privacy Policy or how TraveliaSolution processes personal data, please contact us:

TraveliaSolution

Data Controller: Full Legal Name

Email: Privacy Email

Website: traveliasolution.com

Location: Business/Contact Address, if legally required